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Credit
Management
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The Star - Me and My
Money
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U of Toronto - Example:
Policy & Procedure
Manual
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The Credit Department,
Inc.
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Small Business
Notes
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Tim Paulsen - Collections
Training
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Is this what you would love to,
but don't dare to send to your non paying
clients?
Dear Valued Customer:
I notice that you have not, as yet,
managed to get to my invoice # _______
dated ____________________ for
_____________.
These things happen.
Could you please let me know if you
intend to pay this invoice? I understand that
things must be difficult (otherwise it would be
paid by now, right?!)
Rather than keep bugging you and
sending reminders, please would you just tick
off the relevant box?
Then I will know what the situation
is:
€
Ooops! It got lost in the in-tray, my
payment is enclosed.
€ Ooops! I
know I received the invoice but cannot find
it.
Please send another.
€ Got a
bit of a cash-flow crunch at the moment, but
here is
$____________ as a partial payment because I
know that something
is better than nothing
€
Really? You didn’t get it? I sent it on
_________________
and it cleared my bank on
_______________. You goofed, Eileen!!
€ I
haven’t got the money (and probably never
will) so hard luck,
Eileen. Better luck next time!
Thanks for your business. I hope that
all is well with you.
Disclaimer:
Eileen Reppenhagen CGA does not
research or endorse any product or
service appearing in ads posted on this
site. Please
do NOT rely on or use the information on
this website as a basis for a course of
action without obtaining appropriate
professional advice
.
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