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15 Jun 2006

 

In the past few months you may have run across Canada Revenue Agency’s (CRA) latest service program. When CRA put "My Account" in place, there was a subtle shift in the service model offered for taxpayers.  You may find that you must make an appointment to see someone at a tax services office. Phone calls are being treated differently and CRA’s service model is shifting toward more automation. . . .

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Originally published July/August, 2006 by Canadian MoneySaver - www.canadianmoneysaver.ca

 


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