Eileen Reppenhagen, QuickBooks ProAdvisor
Our insurers and professional associations protect the future of our practice and tell us we must ‘know our clients’. As a sole practitioner who operates a home based practice, I use risk management as a tool to increase my bottom line. I believe that focusing on my clients’ success will lead to my success.
I want to share what I have learned from 18 years in practice.
I ask all of my new clients to block out 3 hours for me with no interruptions. The first hour is no charge, but they pay my regular rate for the next two hours. This is a people first approach.
During the first hour we: