Published Online by the QuickBooks ProAdvisor Program, Intuit Canada, March 2009

Warranty Work Eileen Reppenhagen, CGA Certified QuickBooks ProAdvisor Question from a QuickBooks user: A customer comes in looking for us to repair his hydraulic motor. We give him a quote, but parts may be close by or they may be four weeks away. We may not have time to repair the unit until there is a lull in the traffic through the shop. The company wants to provide excellent customer service, so there must be options. One option is to ... Read more

Eileen Reppenhagen, CGA, ACG, Certified QuickBooks ProAdvisor, and Honorary Member of the Institute of Professional Bookkeepers of Canada, writes and speaks about accounting and tax.  She is a regular contributor to Canadian MoneySaver, The TaxLetter and Intuit Canada’s Advisor Advantage.  

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